Hotel Foresta

Privacy Policy

Last updated: June 25, 2026

1. Introduction

Hotel Foresta ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data in compliance with the General Data Protection Regulation (GDPR), the Pakistan Data Protection Act, and applicable local laws.

2. Data We Collect

We collect the following personal data when you make a booking or use our services: full name, phone number, email address, nationality, identification document details (CNIC/passport), and payment information. We also collect non-personal data such as browser type, device information, and usage statistics through cookies.

3. How We Use Your Data

Your personal data is used for: processing and managing bookings, communicating with you about your reservation, providing hotel services during your stay, processing payments, and responding to inquiries. We do not sell your personal data to third parties.

4. Legal Basis for Processing

Under GDPR, we process your data based on: your consent (when you provide it), contractual necessity (to fulfill your booking), legal obligation (tax and regulatory compliance), and legitimate interests (improving our services and security).

5. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy. Booking records are retained for 7 years as required by Pakistani tax law. Marketing data is retained until you withdraw consent or unsubscribe.

6. Data Sharing

We share data only with: payment processors (to complete transactions), third-party booking platforms (if you booked through them), and government authorities when legally required. All third parties are bound by confidentiality obligations.

7. Your Rights

Under GDPR and local law, you have the right to: access your personal data, request correction of inaccurate data, request deletion of your data ("right to be forgotten"), withdraw consent at any time, and lodge a complaint with a supervisory authority. To exercise these rights, contact us at info@hotelforesta.pk or +92 51 8359555.

8. Data Security

We implement appropriate technical and organizational measures to protect your data, including encrypted storage, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Cookies

We use essential cookies for website functionality and optional analytics cookies to understand site usage. You can control cookie preferences through our consent banner. We do not use cookies for targeted advertising.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page. We encourage you to review this page periodically.

For questions about these terms, contact us at info@hotelforesta.pk or call +92 51 8359555.

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